These Terms of Service govern your use of Pretty Quick Tax Service and its associated services, including tax preparation software, business services, and SMS communications. Please review these terms carefully.

Platform Usage

Pretty Quick Tax Service is a tax preparation software platform that provides tools for professional tax preparers and businesses. By using the platform, you agree to:

Provide accurate information

Use the platform in compliance with applicable laws and IRS regulations

Maintain professional standards for tax preparation services

SMS Communication (A2P Compliant)

By opting in to our SMS services, you acknowledge the following:

1. Program Name: Pretty Quick Tax Service SMS Notifications

2. Program Description: By opting in, you will receive SMS messages related to Pretty Quick Tax Service, including tax deadline reminders, software updates, business service alerts, and promotional content about our tax preparation solutions.

3. Opt-Out Process: You may opt-out of the SMS service at any time by texting "STOP" to the shortcode. Upon confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you initially did, and we will resume sending messages to you.

4. Help & Support: If you experience issues with the messaging service, text "HELP" for more assistance or contact us at [email protected] or [Your Phone Number].

5. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

6. Message Rates & Frequency: Message and data rates may apply for messages sent and received. Message frequency will vary, especially during tax season. Please contact your wireless provider for more information on your messaging plan.

For privacy-related inquiries, refer to our Privacy Policy.

Opt-In and Opt-Out Requirements

By providing your phone number, you confirm that you are the owner or authorized user of the device and consent to receive SMS communications from Pretty Quick Tax Service. Opting in requires explicit consent from the user, and you can revoke this consent at any time by following the opt-out instructions.

Limitation of Liability

Pretty Quick Tax Service will not be liable for any indirect or consequential damages arising from your use of the platform or services, including SMS communication. Our liability is limited to the amount paid for the service.

Service Overview

Pretty Quick Tax Service provides advanced tax preparation software at discounted rates for tax professionals. Our platform enables tax preparers to streamline their workflow, manage client relationships, and process tax returns efficiently.

By using our services, you acknowledge that certain third-party integrations and services may be outside of our direct control. We work with trusted partners to deliver the best tax preparation experience.

Software License & Usage

The tax preparation software is licensed, not sold, to users

Software must be used in compliance with IRS e-file requirements

Users are responsible for maintaining proper data security and client confidentiality

Unauthorized distribution or sharing of software access is prohibited

A2P 10DLC Verification & Messaging Delays

To ensure compliance with carrier regulations, businesses using SMS services must complete A2P 10DLC registration.

We do not guarantee instant approval for A2P 10DLC verification. Delays may occur due to carrier processing times, inaccurate information submitted, or regulatory updates. No refunds will be issued due to delays in A2P 10DLC verification or SMS deliverability issues caused by carriers or third-party systems. You are responsible for submitting accurate business information to expedite the verification process.

If you experience delays, we will provide support, but we are not liable for any business losses, missed deadlines, or revenue impacts due to A2P delays.

Refund & Cancellation Policy

30-Day Refund Policy (First Purchase Only)

We offer a one-time full refund within the first 30 days of your initial subscription or software purchase. After 30 days, all sales are final, and no refunds will be issued.

Subscription Services

After the first 30 days, your subscription continues until canceled. You can cancel your subscription at any time, but no refunds will be given for partial periods. If you cancel, your service will remain active until the end of your current billing cycle.

Software Updates

Software updates and support are included with active subscriptions. Discontinued subscriptions will not receive updates or technical support.

Acceptable Use Policy

You must not use our services for:

Fraudulent tax preparation or filing

Unauthorized access to client data

Spam, unsolicited messages, or illegal marketing practices

Fraudulent, misleading, or deceptive campaigns

Violating regulatory requirements (IRS regulations, TCPA, GDPR, CAN-SPAM, etc.)

Failure to comply with these policies may result in immediate termination of your account without a refund and may be reported to appropriate authorities.

Third-Party Services & Limitations

Our platform may integrate with third-party services. This includes, but is not limited to:

SMS & Email Deliverability (Dependent on service providers)

Payment Processing Systems

IRS e-file systems

Third-Party Business Service Providers

Compliance & Regulatory Systems (A2P 10DLC, TCPA, etc.)

We do not guarantee 100% uptime or uninterrupted service. You agree that any outages, API issues, IRS system delays, or third-party service failures are not our responsibility, and we are not liable for any damages or business losses.

Tax Season Support

During peak tax season (January - April), support response times may be longer due to high volume. We prioritize critical software issues and will provide updates on any system-wide problems.

Data Security & Client Confidentiality

Users must:

Maintain appropriate security measures for client data

Comply with IRS data protection requirements

Report any security breaches immediately

Ensure proper disposal of client information

Pretty Quick Tax Service is not responsible for data breaches resulting from user negligence or inadequate security practices.

Account Termination

We reserve the right to suspend or terminate your account if:

You violate these terms or misuse our services

You engage in fraudulent, abusive, or unlawful behavior

You violate IRS regulations or professional tax preparer standards

Payment failures occur, and your account remains unpaid for more than 7 days

Disclaimer of Warranties & Liability

Our tax preparation software is provided on an "as-is" and "as-available" basis. We do not guarantee:

Specific business results or client acquisition

Acceptance of all tax returns by the IRS

100% accuracy in calculations (users must review all returns)

Immunity from IRS audits or penalties

We are not responsible for:

Lost data due to user error

Missed tax deadlines

Technical issues caused by third-party services

IRS processing delays or rejections

Penalties or interest from filing errors

Our maximum liability is limited to the amount paid by the user in the last 30 days.

Professional Responsibility

Users of Pretty Quick Tax Service software remain solely responsible for:

Accuracy of tax returns prepared

Compliance with IRS regulations and tax law

Obtaining proper licenses and credentials

Meeting continuing education requirements

Client communications and service quality

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms. We will notify users of significant changes via email or platform notifications.

Contact Information

For questions or support, contact us at:

📍 Location: Balch Springs, Texas

📧 Email: [email protected]